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Thank you for visiting us. We wish to introduce you to some of our members who are most anxious to be of service to you. The have included a short bio of themselves and also some key reasons why they have chosen Framingham Nissan as their place of employment. It is our hope that you will feel comfortable enough to visit us and experience our hassle-free and honest environment first-hand.
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Paul Santosuosso General Manager
Hi, my name is Paul Santosuosso. I have been in the Automotive Industry for 27 years. In 2007 a friend told me I should meet Joe Shaker. I’m glad I did. His approach to the Automotive Industry is very different and after doing things basically the same old way for 25 years, I found his ideas very refreshing. Joe’s philosophy about treating people right and doing business the right way are, at this stage of my career, the only way I am interested in doing business.
These are the reasons I like coming to work every day and also why I think you will enjoy your experience here both in sales and service. I hope to see you soon.
Email: psantosuosso@framinghamnissan.com
Phone: 508.872.7600
Gary Stone General Sales Manager
Hi my name is Gary Stone; I have been in the automotive industry for over 30 years. I came to Framingham Nissan because of the reputation the Shaker family has for taking care of their customers and employees. (Ask about our Owner Loyalty Program!)
I am sure you will like our easygoing “Family Business” approach; we treat our customers as we would like to be treated.
Married with one daughter I enjoy spending time with my family, golfing, also I am a New England Patriots season ticket holder.
Please stop in and say hello at Framingham Nissan I think you will like the way we do business.
Rick Silvestri Director of Internet Sales
I have been in the automobile industry for the better part of 20 years. I understand that most people dislike the idea of having to deal with automobile dealers.
I was told by several persons that I would like the way the Shaker family treats their employees and their customers. They said it was altogether different than you would expect. After some initial reluctance, I went and interviewed for a position with Joe Shaker and here I am into my third year and I am most happy with my decision.
For my part, I have focused on reversing that feeling people dislike and found that the Shaker Auto Group is a place where the customer can experience an environment of low-pressure and honesty which does not exist at most dealerships.
I enjoy working here and hope you choose to experience this first-hand.
Alex Sun Director of Marketing
Hi, my name is Alex and I have been working for the Shaker Auto Group for one year. I got my Master’s Degree in Marketing Analytics from Bentley University in summer 2008. I met Joe Shaker who is also a Bentley alumnus on a Mazda North American Marketing Research Project that he brought to Bentley. I was the project manger and we had a wonderful time working together.
After graduated from Bentley I wanted to find a job in marketing and automobile industry, so I approached Joe and worked for him on a customer behavior research project and eventually, became a full time employee. My work at Framingham Nissan is to provide you the most pleasant online shopping experience, and to add more value to your visit online and to our showroom.
I came from China in 2007 for my Master’s Degree. In my spare time I enjoyed playing basketball in a local league and hiking in the White Mountains. I have hiked 11 Northeastern state highpoints and my goal is to hike all the highpoints in the US.
Email: asun@shakerautogroup.com
Phone: 781.237.1760
Ruben Butron Internet Sales Manager
Hello, my name is Ruben Butron. I have been in the car business since I came from Bolivia in 1992. I started as a lot attendant, auto detailing and worked my way up.
I am a proud new employee of the Shaker Auto Group because of their reputation. I firmly believe to treat customers the same way that I would like to be treated. Please visit us at Framingham Nissan and enjoy the nice and easy way of doing business. Don’t forget to ask about our Owner Loyalty Program and our customer referral program.
I am married with three children and love to play soccer. I enjoy spending time with my family.
Dean Mazzola Used Car Manager
Hi, my name is Dean Mazzola, I have been in the auto industry for 27 years and only worked in two dealerships in my career. I am very fussy where I work because that’s a reflection on me. I heard nothing but good things about the Shaker Auto Group and I also worked with Paul Santosuosso, the General Manger previously. I know the way he does business and once I met the rest of the Framingham Nissan team I knew this is the place I would like to work at.
E-mail: dmazzola@framinghamnissan.com
Work: 508-872-7600
Kim Guerin Business Manager
Hi my name is Kim Guerin, I have been in the Automotive Industry for twelve years. I had the pleasure of selling cars for two years at the start of my career. I was then granted a promotion as a Business Manager in 1999. I have had an opportunity to work for both domestic and foreign dealerships. Framingham Nissan has a great reputation in the automotive workplace. Upon meeting with Joe Shaker and Gary Stone I was convinced that I wanted to continue my career at Framingham Nissan. This dealership has exceeded my expectations and I assure you they will exceed yours!
In addition, I enjoy spending time with my family and friends. I also enjoy sports and spending time at the beach.
I look forward to assisting you with all of your financial needs!
Erik Olson Service Director
Hi, my name is Erik Olson. I am the service director for Framingham Nissan and Wellesley Mazda. I have been with the Shaker Group for 5 years.
My love of cars brought me into the automotive business in 1983. I have worked almost every position in the service department, from car wash to shop Forman to Management. At both our locations we strive to give our customers top quality factory trained service. From an employee that has done all aspects of service we exceed my expectations.
Married with three children, I devote as much time as possible to my kid’s homework and sports. My wife and I are active in our town’s p.t.o and intramural sports.
Please feel free to stop in and say hello when you visit one of our dealerships.
Jarrett Craver Service Consultant
Coming Soon.
Chris Cato Assistant Service Manager
Hi, my name is Chris Cato. I have been in the auto industry for eight years, three with Framingham Nissan. I am currently the assistant service manager. My experience with the Shaker Auto Group has been great and consider myself lucky to be a part of this team.
I'm married with three children and have a great love for sports and music.
Please give us a call when service on you Nissan is needed. You will love the experience.
Phone: 508-872-0301
Chuck Lutz Parts Director
Hi, my name is Chuck Lutz. Presently, I am the parts director for Framingham Nissan. I have been a proud member of the Shaker Auto Group for 6 years. Currently, I hold certifications as a Nissan certified parts manager.
I have been in the automotive industry for 25 years. I hold a degree in Automotive Technology from Franklin Institute in Boston, MA. Prior to that I attended Bentley College for business management.
Married with two children, I enjoy spending free time with my family. I coach both of my children in various sports, football, softball and baseball. Previously, I have coached many sporting programs for both Greater Marlboro Programs and Belmont Recreation athletes training for the Special Olympics. I was on the area board for the Department of Mental Health.
Please feel free to stop in and say hello when you visit one of our dealerships, I look forward to meeting you.
Email: clutz@framinghamnissan.com
Phone: 508.872.7600
Andre Vieira Customer Care Coordinator
Hello, my name is Andre Vieira; I have been in the car business for nine years. Seven years working with Nissan and it’s my third year with the Shaker Auto Group.
This is, most of all, the most enjoyable place I’ve worked at. I like the whole process here; I like the system of the Shaker Auto Group. And it’s very good to work with the people here. All the customers we have are very happy.
I am envolved every time when customers pick their new vehicle, I take the time to show them the car and our dealership, so they can return for service with ease. Many customers refer me as the 'Concierge'.
I am married and I enjoyed spending time with my family. Also, I am a photographer and videographer. I am very happy to work with the Shaker Auto Group. Thank You.
Email: avieria@framinghamnissan.com
Phone: 508.872.7600
Sophi Soun Coordinator Team Lead
Hello, my name is Sophi. I've been working here as an Internet Sales Coordinator for almost three years, but have been in the car business for six years. I am here to guide you through the internet buying process, make sure your questions are answered and to arrange a visit to meet with our wonderful internet sales manager.
When I am not at work, I enjoy spending time with my family, especially with my 2 year old son. I also enjoy traveling and photography.
We look forward to meeting you! Service with a smile!
Joe Brouillette Internet Sales Coordinator
After graduating from Keene State College I found myself in Auto Sales; fortunately with the Shaker Auto Group. This is my first job in the Auto Sales Industry, and I’m very happy I’m working with the excellent people at the Shaker Auto Group. Working here has changed my mind about the Auto Industry, and proven to me there are people out there who are dedicated to getting you the best car and the best deal for you.
In my spare time I enjoy snowboarding, video games, and going to sporting events. I’ve just moved to Watertown with my girlfriend of just over 3 years after we both graduated from college, which has been a new and wonderful experience. I’m also preparing to take the LSAT in the future and hopefully go to a top tier law school!
I’m here to answer any questions you have prior to your visit and guide you through the process of selecting your new vehicle. If you have any questions, please don’t hesitate to ask, I’m here to help!
Phone: 781-237-1760
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